Effective Date: June 20, 2026

AI Use Policy

At House of Caelo, we use a blend of human creativity and helpful technology to bring you product descriptions, emails, visuals, and content that feel personal, intentional, and true to our brand. We believe in being transparent with our community about how that works.

This website is owned and operated by House of Caelo (House of Caelo LLC, doing business as House of Caelo) (“Company,” “we,” “us,” or “our”). By accessing or using this website, you (“user,” “you,” or “your”) acknowledge the terms set forth in this AI Use Policy.

How We Use AI

This website may include content created in whole or in part with the assistance of artificial intelligence (“AI”) technologies, including but not limited to tools such as ChatGPT, Claude, Canva, and other creative or productivity platforms.

AI-assisted content may include, but is not limited to:

Product descriptions, captions, emails, blog posts, and written materials
Visual content, image enhancements, lifestyle imagery, or design suggestions
Internal brainstorming, editing, organization, and creative support
Responses or guidance within any AI-powered features we may provide

AI helps us draft, organize, and imagine, but it does not replace our human judgment, creativity, or care.

1. Accuracy and Human Review

Every piece of AI-assisted content on this site is reviewed by a real person on our team before it is published. Technology helps us draft, but the final words, visuals, and decisions are ours, and we hold them to the warmth, honesty, and quality our community expects.

We make every reasonable effort to keep our content accurate, current, and true to who we are. As with any published material, AI-assisted content is shared for general informational purposes, and while we review it carefully, we cannot promise it will be free of every error or omission. If you ever notice something that needs a second look, we genuinely want to hear from you.

2. Product Information

Where AI helps us draft product descriptions, we rely on our own knowledge of the pieces we design, source, and curate.

For details that matter to your purchase, including sizing, measurements, fabric, fit, color, care instructions, availability, and pricing, the specific product page is always your source of truth. Product photos, lifestyle images, and AI-assisted visuals may be styled, enhanced, or representative and may not show every detail exactly as it appears in real life.

If anything is unclear, please reach out and we will be glad to help.

3. Customer Privacy

We respect your privacy. We do not intentionally use private customer information to create public-facing AI-generated content.

If AI tools are used to help us organize, draft, or respond to customer service communications, we use them with care and human oversight. Any personal information we collect or use is handled in accordance with our Privacy Policy.

4. Human Oversight and Customer Decisions

AI may support our workflow, but we do not rely on AI alone to make final decisions that affect our customers. Decisions involving orders, returns, exchanges, customer service, product concerns, or account-related matters are reviewed by a real person on our team.

5. Wellness, Beauty, Fitness, and Lifestyle Content

Some content on our website, emails, or social platforms may include general wellness, beauty, fitness, styling, or lifestyle information. This content is for educational and inspirational purposes only and is not medical, nutritional, fitness, legal, financial, or other professional advice.

Always use your own judgment and consult a qualified professional when needed, especially before making changes related to your health, fitness, nutrition, skincare, or wellness routine.

6. Third-Party AI Tools

We may use third-party AI tools and creative platforms to support our content, design, and business operations. These tools may have their own terms, policies, and privacy practices. While we choose tools thoughtfully, we are not responsible for the independent practices of third-party providers.

7. Ownership and Use of Content

Unless otherwise stated, the content on this website, including AI-assisted content, product descriptions, images, designs, branding, copy, and creative materials, is owned by House of Caelo (House of Caelo LLC) or used with permission. You may not copy, reproduce, distribute, or use our content for commercial purposes without our written permission.

8. Updates to This Policy

As technology, laws, and our business practices evolve, we may update this AI Use Policy from time to time. Any updates will be posted on this page with the revised effective date.

9. Questions

If you have any questions about this policy or how we use AI, reach out to us at hello@houseofcaelo.com. We would love to hear from you.